We really want to be as relaxed as possible but there are certain things we have to put in the public domain so this is the current list which doubles up as our Terms and Conditions. However, as they always say, whilst it’s correct at the time of going to press, we reserve the right to change and amend if necessary or if someone does something we hadn’t thought of!!

1:  We reserve the right to instantly remove a business from the Good Florist Guide™ (GFG) at any time. Reasons will be given but include bringing the brand into disrepute – be it through poor service or inappropriate online behaviour –, failing to pay bills or insolvency, be it your own company or a company you are corporately involved with.

2:  GFG status and use of the logo only applies to a shop or branches of a shop which have been accredited by our panel and/or personal invitation. It is not permitted to use the logo in connection with any other shop or business.  We reserve the right to seek damages and financial recompense for inappropriate use.

3:  If you sell your business to another florist, GFG accreditation no longer applies to that business unless agreed in advance. Otherwise the new owner will need to reapply for GFG accreditation as will you for any new business you may set up.

4:  We don’t expect to get involved in customer complaints, mainly because we believe GFG’ers are the type of florists who will handle any complaint in a timely and courteous way. However, should a customer contact us and if it seems to be a genuine complaint, we will contact you to see what has happened and if we need to do anything. However, GFG is in no way responsible for any failures and omissions on any order or transaction, the contract is between you and your customer.

5:  You are not permitted to deface or adapt the logo or window sticker to remove the date or try and change it in any other way. You must only show the most up to date version of the logo although, with permission, you may use an un-dated version on printed material.

6:  If you wish to use the dated logo from previous years to show longevity of accreditation, please contact us and we will send you the artwork.

7:  We will contact you annually to check your details and may, from time to time, request some updated images. If you do not get back to us with your details/images you may be removed from GFG and your right to use the branding revoked and this will be shown on our website.

8:  One change of pictures per year is included in your registration fee, additional changes may be made at a cost of £60.

9:  A website is an essential part of any application and ideally an independent one rather than a relay provided website as otherwise it defeats the object of the exercise – i.e. promoting independent shops not multinational brands.

10:  An online ordering facility is preferred, preferably using your own payment systems. That said, we know that there are many reasons why relay provided sites are still used and that there are other website systems in place that could be construed as relay so we try to take a pragmatic view.

11:  In terms of national delivery services, as long as the design is made in your own premises (rather than subcontracted out to a third party) we are happy to include shops who offer this as it is another industry change we want to try and embrace. However, it should be an additional service to your local delivery offering and we will not accept applications from corporate organisations using a pack house for distribution as this again defeats the objectives of GFG.

12:  We love that people think our members are special but that doesn’t mean they are to be used as prime selling targets!  As such please remember that the data and copy on this site is the property of Purple Spotted Media Services Ltd, owners of Good Florist Guide, and is only to be used for the purpose of finding a local florist in order to place a person-to-person order. 

It is not to be used for any third-party activity and any attempt to download and/or use information from this site by third parties for other purposes, i.e. selling services, canvassing for business etc will be considered a breach of both copyright and database rules and legal action will be taken.  There are a number of sleeper addresses embedded so any erroneous activity will be discovered.

13: We will use your supplied email address to send you regular newsletters that include membership news, marketing material, social media assets or upcoming event information. You may unsubscribe at any time using the link on the newsletter, or get in touch with us at hello@goodfloristguide.com and ask to be removed.

14: Good Florist Guide does not claim ownership rights to your Content. You grant Good Florist Guide a license solely to enable Good Florist Guide and partners to use any information or Content you supply Good Florist Guide with, so that Good Florist Guide is not violating any rights you might have in that Content. You grant Good Florist Guide a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights (but no other rights) you have in the Content, in any media now known or not currently known, with respect to your Content. You agree to allow Good Florist Guide to store, translate, or reformat your Content on Good Florist Guide and display your Content on Good Florist Guide in any way Good Florist Guide chooses. Good Florist Guide will only use personal information in accordance with Good Florist Guide’s Privacy Policy.

15: As part of an activity or service, you may obtain personal information, including email address and other details, from another Good Florist Guide user or party associated with that user. Without obtaining prior permission from the other user, this personal information shall only be used for that service or for Good Florist Guide-related communications. Good Florist Guide has not granted you a license to use the information for unsolicited commercial messages or unauthorised activity. Without limiting the foregoing, without express consent from the user, you are not licensed to add any Good Florist Guide user or party associated with that user to your email or physical mail list. For more information, see Good Florist Guide Privacy Policy.

16: By posting Content on Good Florist Guide, it is possible for an outside website or a third party to re-post that Content. You agree to hold Good Florist Guide harmless for any dispute concerning this use. If you choose to display your own Good Florist Guide-hosted media or other content on another website, the image must provide a link back to its listing page on Good Florist Guide.  If you place a Good Florist Guide logo on your website or other digital platform please ensure there is a back link to our home page.

17: Good Florist Guide claims rights on the consolidation, structure and organisation of user, business and related data. As such, as a user of Services you are not permitted to download, scrape, or otherwise seek to copy, modify, reproduce or create derivative works from any content or data and details without prior consent from Good Florist Guide. However, having said that, please do not hesitate to contact Good Florist Guide to seek consent, as, at our sole discretion we may be willing to provide APIs to facilitate access to data in the interests of “growing together”.

As we say we don’t want to be heavy but like all organisations we reserve the right to amend these terms and conditions at any time with full notification given.

Terms & Conditions accurate as of: 1^st July 2023